As our operations manager, Ann Ellis is the force that keeps Klein Products, California, running smoothly. In addition to serving as the first line of defense for Klein Products President Barry McManus — much to the disappointment of many a telemarketer — she also has responsibilities for everything from sales and production coordination to IT and facilities management.
Ann joined the Klein Products team in 2010, bringing with her a wealth of technical expertise and customer service experience from her past roles teaching classes on Microsoft Office and serving as director of client services and IT manager for a medical billing company. Not only did Ann implement IT solutions that streamline processes across our various departments and significantly improve our efficiency, but she also helps us achieve our short-term goals — and stay focused on our long-term vision — through her exceptional organization, impeccable attention to detail and unwavering positive attitude.
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