Lori Frenes

Parts Sales Manager

Lori Frenes is Klein Products’ parts sales manager, but really, she is more of an “on-time shipments extraordinaire.” In addition to overseeing the parts department and doing everything humanely possible to get each and every shipment out the same day the order is placed, Lori manages the warehouse, parts-related customer service and parts purchasing for all Klein Products final assemblies built in California.

Lori joined the Klein Products team in 2006, bringing a wealth of management experience with her. She began her Klein Products career in customer service for our parts department, and after being promoted to parts sales manager in 2011, she continues to make customer satisfaction her top priority. With Lori around, no phone call goes unanswered, no concern goes unresolved and no order goes out late.

You Might Not Know:

• When telling her co-workers and friends how to get somewhere, Lori’s directions are always based on which fast food restaurants are nearby.
• Lori lives with her husband and two sons, and every night she makes a separate dinner for each of them so they never have to eat anything they don’t like.
• Lori can watch the same movies over and over without getting tired of them — her family has even tried to stop her by hiding her favorite ones, but she just tells them she’ll go buy a new copy.