Product Support Project Manager
As Klein Products’ product support project manager, Nico Mortensen wears many hats. If a customer wants training on how to use one of our parts or final assemblies, Nico is right there to share his expertise. If equipment isn’t working as expected, Nico steps up to troubleshoot. And if new parts are in order, Nico’s ready to make the sale.
Nico finessed his customer service skills through 10 years of sales and supervisory positions in the big box retail industry before he joined Klein Products. He got his start at Klein Products as a shipping/receiving clerk and then transitioned into our shop — where he worked on final assemblies doing everything from building pumps to fabricating/fitting and wiring — prior to stepping into his current position. As our product support sales representative, Nico stops at nothing to make sure our customers always have the reliable products and solutions they deserve.
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